Car Insurance claim

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Car Insurance : The Master Guide 2024

Several hazards are involved with operating four wheeler, but insurance may shield you from them.

All automobile owners are required by law to carry third party liability insurance. If desired vehicle is not protected by 3rd party insurance. You cannot drive it. Immediately following an accident, one must file claim with insurance provider. insurance provider checks supporting documentation & if claim is legitimate, insurer compensates for cars damages.

This blog will discuss personal damage insurance & its claim settlement procedure. So if you are wondering how to claim car insurance for own damage & are curious about car insurance claim process for own damage, read on!

Understanding Own Damage Car Insurance

A standalone Own Damage Insurance was released in September 2019 by mandate from Insurance Regulatory Development Authority of India [IRDAI]. So what exactly is Own Damage Car Insurance?

Purchasingcar entails several additional costs. Own Damage Auto Insurance is helpful if automobile sustains damage from natural disaster. Such a hurricane, earthquake, flood, etc.

Besides offering compensation for exterior catastrophes. it includes artificial disasters, vandalism, rioting & terrorist strikes. Additionally, an Own Damage Cover enables you to add riders to policy to expand range of coverage.

Learning How To Claim Car Insurance For Own Damage Step by Step

how to claim car insurance for own damage do not fuss this process s pretty systematic.

After an accident, filing claim with your car insurance provider requires thorough grasp of process.

Step 1: Notify Your Insurance Company

Call your insurance provider to inform them about incident & provide details about cars damages.

Be sure not to conceal any details from your insurance because doing so might make it more difficult to resolve disputes.

Step 2: Report an FIR to Police

First Information Report [FIR] should be filed as soon as possible after accident is reported to police.

For example,. whentheft,car accident, or fire occurs, an FIR is necessary.

On other hand. You might not need to file an FIR if damage is only tiny scrapes & dents. Also you will need it if third party is involved in incident.

Step 3: Use Photographic Proof

Take as many photos as possible of accident site & damage.

To enable own damage insurance provider to assess extent of material damages & appropriately pay claim, make sure images are clear & injuries are discernible.

Step 4: Provide Insurance Company with Necessary Documents

insurance company needs specific paperwork to process claim, including print of insurance policy, FIR, owners licence, drivers copy of car registration certificate & all other required documents.

Step 5: Fix Your Car

You may take your car to shop to get it fixed. But instead you might request. That your insurance provider pay to fix car.

If insurer accepts your claim. You either be paid back nor made whole for your loss.

Step 6: Claim Settlement Process

In event of cashless claim settlement procedure, repair expenses are deposited with network garage upon receipt of surveyors final report.

If you choose reimbursement settlement claim method, claims are resolved once you give your insurance repair amount receipts.

You should be aware. That although your own damage insurance provider will contribute necessary portion to cost of repairing automobile. You will still be responsible for paying mandatory deductible.

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Document required for different types of claim

process of raising car insurance claims can be different for different situations & reasons. Each of these situations requires you to furnish one or more documents required for car insurance claim. Here are different types of claims & documents needed.

Accident claims

  • Driving licence of driver
  • Duly filled car insurance claim form
  • A copy of insurance policy certificate
  • FIR [if lodged]
  • Registration Certificate [RC] of insured vehicle
  • Fire Brigade Report if lodged
  • Cancelled cheque
  • Pictures of damages to vehicle
  • Original repair bills [InCaseof reimbursement]
  • Original payment receipts [InCaseof reimbursement]
  • Original purchase invoice

Theft claims

  • FIR
  • Registration Certificate of insured vehicle
  • Duly filled car insurance claim form
  • Driving licence of owner driver
  • A copy of insurance policy certificate
  • Non Traceable Certificate [NTC] from local police
  • Original purchase invoice
  • Cancelled cheque

Third party claims

  • Driving Licence of driver
  • Duly filled car insurance claim form
  • A copy of insurance policy certificate
  • FIR
  • Registration Certificate of insured vehicle
  • Photos of damages to vehicle

Own damage claims

  • Driving Licence of driver
  • Duly filled car insurance claim form
  • A copy of Registration Certificate of insured vehicle
  • A copy of insurance policy certificate
  • Pictures of damages to insured vehicle
  • Original Repair bills [InCaseof reimbursement]
  • Original payment receipts [InCaseof reimbursement]
  • Original purchase invoice

Points to Remember While Raising Own Damage Car Insurance Claims

Listed below are several things to keep in mind while filing claim with your car insurance 

  • Notify your insurance provider without delay & at once. Usually, period begins no later than 24 hours after occurrence. There is chance. That claim will not be granted if there is delay.
  • If necessary, let police know. Make sure FIR is filed at neigh bour hood police station if required.
  • Determine circumstances & make appropriate claim. For example, if dent is small & insignificant. You can use No Claim Bonus [NCB] instead of filing claim.
  • When submitting claim form, make sure you have correct information. For example, avoid providing false contact information or credentials. That might compromise your claim.
  • Observe legal requirements & law department processes in event of an accident. Moreover, gather all papers required to lodge claim.
  • To prevent unanticipated problems, try to postpone agreeing to resolution with third party immediately. Do not engage in conflict with third party either. To minimize any needless misunderstanding, try to reach mutually agreeable resolution.

Reasons for claim rejections

Every car insurance claim. That is raised by policyholder may not be settled. Some claims get rejected. An insurance company reserves right to accept or reject claim. So it is advisable to take necessary precautions to avoid getting your claim rejected.

  • Incorrect or misrepresentation of information while raising claim.
  • Claims raised against damage. That is not covered by policy.
  • Getting your car repaired before or without informing ACKO.
  • InCaseclaim is raised after car insurance policy has expired.
  • Not disclosing information such as modifications to insured car.
  • Unreasonable delay in raising claim request.
  • Driving insured car without valid driving licence.
  • insurance of your second hand car is still under previous car owner.
  • owner/driver uses car for purposes other than those mentioned in policy.
  • A false claim made with untruthful information. 
  • Driving insured car under influence of alcohol or other intoxicating substances at time of accident.
  • Damages to your car due to carelessnessSuch as starting engine of logged car.
  • insurer observes. That repair fee will be higher than depreciated value of car. policyholder will then be given an amount equal to Insured Declared Value.
  • Claims raised for reasons. That are otherwise not covered as per terms & conditions of insurance policy.

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Things to remember

When you want to claim car insurance, these are things you should remember:

  1. Be transparent about details you provide to your insurer. when it comes to damages caused to vehicle
  2. File your claim within period allotted by your insurer to avoid rejection*
  3. Don’t fabricate evidence
  4. Avoid filing claims for minor damages such as scratches & dents

What is rule for car insurance claims?

Most car insurance companies specify time limit for few days, with maximum time limit of 7 days after incident to file car insurance claim. Some insurance providers may even expect you to file claim within 48 to 72 hours of incident. However, this time limit is not compulsory rule.

In what damages can I claim car insurance?

It is separate cover. That protects your vehicle financially against damage caused by fire, accident, theft or natural disaster. However, policy is only available if your car has active third party coverage. Own damage cover allows you to purchase riders to boost scope of policy coverage.

What is process of car insurance claim?

file complaint with police & lodge an FIR. Submit Copy of FIR to insurance company. Once you receive final police report [Non traceable report stamped by court], makecopy of it & submit it to your insurance provider.

What is not covered in car insurance claim?

InCaseyour car is vandalized or broken. your insurer will pay for damages caused to your car, but it will not pay for any theft or damage caused to your personal belongings kept in car, like your laptop, phone or other valuables

Can I claim insurance for tyre damage?

Motor insurance covers tyre & tube. when vehicle has met with an accident. However, comprehensive car insurance doesn’t cover tyre & tube damages. when vehicle has not met with an accident.

Is Labour charge covered in insurance?

Usually such claims are raised for issues where there is no need for any replacement of parts – cost incurred is for labour. Which is covered by Add on.

Final Words to Say

You may make your own damage claim. Your insurance company will cover accident related repairs & medical costs, but you must prove. That accident related loss or damage occurred. 

personal automobile damage insurance has higher cost than standard auto insurer & this premium depends on vehicles IDV.

While renewing your car insurance. You should pay extra attention because it is critical to consider cars age. In addition, to prevent paying for expensive auto repairs, it is also crucial to renew comprehensive insurance on time.

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